Return & Refund Policy – GFtees

Effective Date: [Insert Date]

At GFtees, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

  • The item is damaged or defective

  • You received the wrong product

  • Size issue (only if exchange option is available)

To be eligible for a return:

  • The item must be unused and unwashed

  • Tags must be intact

  • The return request must be made within 7 days of delivery

  • The product must be in its original packaging

2. Non-Returnable Items

We do not accept returns for:

  • Used or washed products

  • Items without original tags

  • Products purchased during clearance/sale (if marked non-returnable)

  • Customized or personalized T-shirts

3. Return Process

To initiate a return:

  1. Email us at [Insert Email] with your Order ID and reason for return.

  2. Our team will review your request within 24–48 hours.

  3. If approved, we will provide return instructions.

Do not send products back without approval.

4. Refund Policy

  • Once we receive and inspect the returned item, we will notify you.

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method.

Shipping charges (if any) are non-refundable unless the product was damaged or incorrect.

5. Exchange Policy

We offer size exchange (subject to stock availability).

  • Exchange requests must be made within 7 days of delivery.

  • Customers may need to bear return shipping charges (unless product is defective).

6. Damaged or Wrong Product

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery

  • Share clear photos of the product and packaging

  • We will arrange replacement at no extra cost

7. Contact Us

For any return or refund queries:

📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]
🌐 Website: [Insert Website URL]